St. Petersburg Housing Authority Team Engages in Customer Service Training

By Nick Fokianos, SPHA Director of Communications

PINELLAS COUNTY, Fla. - The St. Petersburg Housing Authority (SPHA) reinforced its commitment to providing excellent customer service through a teamwide training meeting held on April 7, 2026.

The entire SPHA team participated in an engaging and insightful customer service training session led by communication consultant Beata Kaczkowska of Communication by Beata.

The session featured valuable lessons, interactive activities, and collaborative discussions as SPHA continues its ongoing commitment to delivering high-quality service to SPHA residents and the St. Petersburg community.

SPHA is the leading affordable housing provider in the city of St. Petersburg, serving more than 4,000 low-income households. SPHA's mission is to provide safe, sanitary, accessible, decent, and affordable housing to eligible citizens of the city of St. Petersburg, while enhancing and promoting resident self-sufficiency.

ABOUT THE ST. PETERSBURG HOUSING AUTHORITY (SPHA):

An independent quasi-governmental entity and a political subdivision of the State of Florida, operating under Chapter 421 Florida Statutes, SPHA is the local administrative agency for housing assistance programs funded by the U.S. Department of Housing and Urban Development (HUD). SPHA offers a variety of programs and services that provide affordable rental housing to low-income families, seniors, veterans, and the disabled in the greater St. Petersburg region. For more information, visit www.stpeteha.org.