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Director of Community Engagement

Position: Director of Community Engagement
Classification: Full-Time Exempt 
Department: Social Services
Reports to: Senior Vice-President/COO
Salary Range:$50,000.00 - $85,000.00
Closing Date: Open until filled

Position Summary:

The Director of Community Engagement is responsible for developing and/or implementing multiple internal PHA programs designed to promote and support participant families in increasing self-sufficiency and independence. The position requires knowledge/understanding of specific grant requirements and multiple general program requirements. Responsibilities include identifying, creating, and maintaining successful partnerships with local training and other service and resource providers. The position requires full accountability for operating under various program/grant requirements, resolution of customer service issues, and responsiveness to stakeholder inquiries. The position must comply with the agency policies, respective grant requirements, and HUD regulations.

The statements contained here reflect general details as necessary to describe the principal functions of the job, the level of knowledge and skills typically required and the scope of responsibility.  It should not be considered as an inclusive listing of work functions or requirements.  Individuals may perform other duties as assigned.

Duties and Responsibilities:

The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.

  • Direct SPHA community engagement and family self-sufficiency activities
  • Direct staff efforts in creating and implementing a SPHA Family Self-Sufficiency Program
  • Direct staff efforts in implementing and maintaining an effective ROSS program
  • Establish an effective SPHA Homeownership program
  • Manage SPHA relocation efforts, including completion of needs assessments, convening resident and community meetings, and ensuring affected eligible residents receive required relocation benefits 
  • Oversee initiatives and programs to improve the quality of life of residents and tenants, such as youth internships, financial literacy workshops, sports and recreation programs, and wellness programs
  • Coordinate activities involving programs of outside agencies that improve the quality of life for the residents
  • Work with SPHA Construction Inspector to monitor SPHA Section 3 benchmarks
  • Work with SPHA Construction Inspector to ensure required Section 3 annual reports are submitted timely and accurately to HUD
  • Identify funding, grant and partnership opportunities and evaluate if SPHA should pursue the opportunity, presenting ideas to Senior Vice President for consideration
  • Complete applications, memoranda, reports and other grant related documents
  • Present information related to SPHA activities at community meetings and to stakeholder groups
  • Responsible for representing the agency in public functions, seminars, and all other assigned public relations activities in a professional manner
  • Provide excellent external and internal customer service
  • Perform other duties as assigned

Supervisory Authority

Exercises direct leadership over all operations, employees, and employee work actions for the Family Self-Sufficiency program (FSS), Resident Opportunities and Self Sufficiency (ROSS) Grant program, SPHA Homeownership program(s), and HUD's Section 3 program.

Supervision Provided

Operates under direct general supervision of the SPHA Senior Vice President/COO.

Knowledge, Skills, and Abilities Required

Knowledge of:

  • Family Self-Sufficiency program regulations
  • Resident Opportunities and Self Sufficiency (ROSS) Grant program requirements  
  • Homeownership program requirements
  • Requirements under Section 3 of the Housing and Development Act of 1968

Skills in:

  • Establishing and developing community relationships
  • Interpreting federal regulations
  • Good judgment and decision making
  • Effective time management and strong organizational skills
  • Effective oral and written communication
  • Partnership and team building

Ability to:

  • Handle heavy workload conditions, calmly and efficiently
  • Sit at a desk or conference table for extended periods
  • Frequently move about the office and access stored files and records
  • Organize for a fast-paced environment
  • Deal with public in an effective, professional, and courteous manner
  • Maintain effective working relationships with clients, owners, supervisors, and colleagues

Physical Requirements

  • Ability to physically meet with prospective and active partners in the community
  • Possess the level of manual dexterity sufficient to operate terminal keyboard, telephones, fax/copy machines and general office supplies
  • Ability to sit at a desk or conference table for extended period
  • Frequently move about the office and access stored files and records
  • Ability to move, handle, or lift moderately heavy objects such as computer equipment

Education and Experience Required

Education equivalent to a four-year degree from a regionally accredited institution in Public Administration, Social Science, or a closely related field. A minimum of two years of progressively responsible work experience for a public agency, or related experience in the social service or community service field.  At least two years of management or supervisory experience in a related industry preferred.

Alternatively, a two-year degree with four years of experience satisfies the qualifications.


Upon request, reasonable accommodations will be made to qualified individuals with disabilities.

Other Requirements

Family Self-Sufficiency (FSS), Resident Opportunity and Self-Sufficiency (ROSS), and Self-Sufficiency Service Coordination certification must be obtained within 12 months of employment.

Must possess valid driver's license.

Successful applicants for this position must be fully vaccinated against COVID-19 as a condition of employment. Proof of vaccination required.

Application Instructions:

Internal Applicants: Complete and sign an Internal Application prior to the closing date.

External Applicants: Please download SPHA's Employment Application, complete it and email or mail to:

St. Petersburg Housing Authority
Attention: Human Resources
2001 Gandy Blvd. North
St. Petersburg, FL 33702

Downloadable Application

Note: Employees have a promotional preference and transfer consideration over other applicants.

Note: Applicants must possess all required qualifications of the position to receive an interview. The applicant must also be able to pass a 10-Panel Drug Screen prior to hiring.

St. Petersburg Housing Authority is a Drug-Free Work Place

For a detailed job description, click here.